Out-of-town shipments :
Pengiriman luar kota :
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JNE YES ( DELIVERED 1 - 2 DAY )
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JNE REG ( DELIVERED 3 - 4 DAY )
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JNE OKE ( DELIVERED 5 - 6 DAY )
City deliveries :
Pengiriman dalam kota :
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JNE CTC YES ( DELIVERED 1 DAY )
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JNE CTC ( DELIVERED 2-1 DAY )
1. KAMILIANO ships to all regions in Indonesia using JNE EXPRESS courier service.
KAMILIANO mengirim ke seluruh wilayah di Indonesia menggunakan
2. KAMILIANO's delivery schedule is every day except for national holidays and red dates.
Jadwal pengiriman KAMILIANO setiap hari kecuali ( hari libur nasional & tanggal merah )
3. You can check the shipping rates from JAKARTA to your location here: https://www.jne.co.id/id/tracking/tarif.
Kalian dapat mengecek tarif pengiriman dari JAKARTA ke tempat kalian di sini https://www.jne.co.id/shipping-fee.
4. Your order will be shipped on the same day if payment and payment confirmation are made before 3:00 PM. If it's later than 3:00 PM, your order will be processed the next day.
Pesanan kalian akan dikirim pada hari yang sama jika kalian melakukan pembayaran dan konfirmasi pembayaran sebelum jam 15.00. Jika lebih dari jam 15.00, pesanan kalian akan diproses keesokan harinya.
5. We are closed on Sundays, so if you place an order on Saturday after 3:00 PM, it will be processed and shipped on Monday.
Metode pembayaran yang tersedia: Transfer ATM/Bank, GoPay, dan ShopeePay.
6. The tracking number will be sent to your email by us. If within H+2 after the shipped status you haven't received the tracking number, you can request it directly from our WhatsApp admin.
Resi akan dikirimkan oleh Kami ke Email kalian, jika dalam waktu H+2 setelah status shipped kalian belum menerima resi, kalian dapat meminta resi langsung ke admin WA kami.
7. You can check the Shipping Tracking at https://www.jne.co.id/tracking-package.
Kalian dapat mengecek Resi Pengiriman ke https://www.jne.co.id/tracking-package
8. Once the goods are handed over to JNE EXPRESS, any delays or lost items will be the full responsibility of the courier. However, KAMILIANO will still assist you in following up with JNE EXPRESS until your package arrives, and in case of package loss, we will help you claim a full refund from JNE EXPRESS.
Jika barang sudah diserahkan kepada JNE EXPRESS, segala bentuk keterlambatan atau barang hilang maka akan menjadi tanggungjawab penuh ekspedisi. Namun, KAMILIANO tetap akan membantu kalian untuk follow up ke JNE EXPRESS hingga barangnya sampai dan jika buruknya paket kalian hilang, kami akan membantu kalian claim untuk mendapatkan full refund dari JNE EXPRESS.
9. Any complaints regarding shipping, such as missing items, damaged packaging, opened, wet, or others, should be reported directly to us, providing a video of the unboxing and photos of the package's condition as evidence. Claims without video and photos will not be accepted.
Segala bentuk complain pengiriman seperti barang kurang, packaging rusak, terbuka, basah, atau lainnya, kalian dapat langsung melaporkan kejadian tersebut kepada kami dan memberikan video unboxing dan foto kondisi paket yang kalian terima sebagai bentuk bukti. Jika tanpa video dan foto maka kami tidak menerima klaim.
